American Water Utility Mechanic IV U391 in Short Hills, New Jersey

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

The Utility Mechanic IV may be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.

Hours: Third Shift 11:00 PM - 7:30 AM Monday - Friday

Key Accountabilities

  • Coordinates, monitors, and controls the safe and efficient utilization of company equipment and assigned personnel. Locates, accesses, operates, and/or repairs company facilities such as, but not limited to, mains, hydrants, blow-offs, services, curb stops, shutoff valves, and plumbing fixtures. Investigates and diagnoses hydraulic variations that may adversely impact system operations and customer service, and initiates corrective action.

  • Performs distribution system tests including, but not limited to, fire flows, customer service lines, and pressure losses.

  • Completes house-to-house connections at customers' accounts to maintain service. Locates company facilities, and in accord with the Underground Facility Program, marks-out company facilities and initiates requests to mark-out other utilities' facilities. Raises to grade company facilities such as, but not limited to, meter hoods, tiles and covers, and curb and valve boxes. Operates and repairs company facilities such as, but not limited to, fire hydrants and distribution system valves.

  • Completes the installation of facilities including, but not limited to, water services, main extensions, fire hydrants, valves, and blow-offs.

  • Collects and evaluates water samples, as directed, in accord with established water quality practices. Transports materials to and from facilities and/or job sites. Prepares company facilities for adverse weather conditions. Restores service to frozen company facilities, as required. Records pertinent data and maintains accurate records.

  • Responds to inquiries accurately and professionally and, when necessary, involves the appropriate individuals to resolve customer and company related issues and to achieve the highest level of customer service in all areas of responsibility.

  • Reports conditions in the field that may adversely impact customer service or the public safety, as well as conditions that may result in damage to company facilities. Conducts water loss audits including, but not limited to, pipe and fixture inspections and usage patterns at customers' accounts. Inspects and tests cross-connection control prevention devices and backflow prevention devices.

  • The Utility Worker may be assigned to perform responsibilities either individually or in conjunction with other employees and may also be assigned to direct other employees in various work assignments.

Knowledge / Skills

  • Must possess geographical knowledge of the company's service area and distribution system, as well as an understanding of gradients, piping networks, basic fluid and flow principles, and position-related electrical application and related safety procedures.

  • The individual must be capable of interpreting diagrams, blueprints, schematics, and maps and possess a working knowledge of cross-connection control and reduced pressure zone backflow preventors.

  • Working knowledge and understanding of contracts covering the installation of water mains, valves, fittings, fire hydrants, and services to ensure that facilities are installed in accord with contract.

  • Working knowledge of company policies, procedures, and safety practices applicable to area of responsibility, as well as federal regulations regarding confined spaces, trenching and shoring, and Competent Person.

  • Knowledge of various materials utilized in the transmission and distribution system and an ability to properly and safely make necessary taps, restraints, and repairs to ensure the integrity of the transmission and distribution system. The Utility Mechanic IV must be detail-oriented and capable of preparing and maintaining accurate records and documents.

  • The Utility Mechanic IV must be capable of directing a workforce involved in an excavation that requires shoring.

  • The Utility Mechanic IV must be capable of operating Company equipment and vehicles necessary for the completion of assigned responsibilities and possess a Commercial Drivers’ License with appropriate endorsements.

  • The individual must be able to perform the essential functions and meet the physical requirements of Utility Mechanic IV.


  • Functional / Technical Skills

  • Learning on the Fly

  • Organizational Agility

  • Problem Solving

  • Time Management

Experience / Education

The Utility Mechanic IV must have a minimum of 5 years’ experience as a Utility Mechanic II. The Utility Mechanic IV will be required to pass an entrance examination developed by the Company prior to the award of the position. The Utility Mechanic IV will also be required to pass a final examination developed by the Company prior to the completion of the evaluation period. The individual will also be encouraged to attain and maintain a W-2 License in accord with the educational and operational criteria established by the State of New Jersey.


  • Possess a Commercial Drivers’ License with appropriate endorsements.

  • Join American Water. We care about water. It's what we do.*®

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.