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Ascension Health Customer Service Rep in Bridgeport, Connecticut

We Are Hiring

Customer Service Rep - Patient Accounting 001 - Full-Time, Days - SVMC Manjoney BldgPFS - Bridgeport, CT

Why Join Ascension?

St. Vincent’s Health Services, part of Ascension, operates St. Vincent’s Medical Center in Bridgeport and a number of other sites of care. Founded by the Daughters of Charity in 1903, St. Vincent’s is a mission-driven organization committed to exceptional healthcare for all with special consideration for the poor and underserved.

What You Will Do

As an Associate with St. Vincent's Health Services-, you will have the opportunity to

Initial contact for the public. Handles inquiries, completes correspondence, accepts private payments and posts cash on a daily basis.

Responsibilities:

  • Maintains/portrays a professional/knowledgeable atmosphere for dealing with the public on a daily basis. Maintains patient confidentiality.

  • Accurately posts payments received. Produces receipts as required.

  • Scans documents including correspondence and Explanation of Benefits (EOB).

  • Answers incoming phone calls. Documents patient inquiries on the electronic patient account.

  • Reviews and processes patient refunds within established standards from the point of discovery, notification or assignment.

  • Addresses patient concerns within established standards from the point of discovery or notification.

  • Attends all team and department meetings.

  • Other Duties as assigned

What You Will Need

Education:

  • HS or Equivalent

  • Associates Degree preferred

Work Experience:

  • Experience working with health Insurnace billing and/or claims processing through employment with Insurance company or health provider. Excellent customer service skills, as well as customer service experience desired. Minimum 2 years of customer service experience in a healthcare, credit card or banking environment.

E-Verify Statement

To comply with federal regulations of the Immigration Reform and Control Act (IRCA), all employees are required to complete an Employment Eligibility Verification form (I-9). This law applies to all hires includingvolunteersand students.

St.Vincent'sHealthServices participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)

REQNUMBER: 316283-1A

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