Spacelabs Healthcare, LLC Field Service Engineer Apprentice in Snoqualmie, Washington

Field Service Engineer Apprentice United States - WA - Snoqualmie Job Overview At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients. Why work at Spacelabs? Because lives depend on you! The Field Service Engineer Apprenticeship will begin with a training program based in our corporate office (in Snoqualmie, WA). The FSE Apprentice will learn about our products (hardware, software, components, connectivity, schematics and technical specifications). Once fully trained, an FSE is responsible for quality service of Spacelabs products and for customer satisfaction within an assigned territory. Job Description Revenue Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelabs' products and offerings. Support Regional Service Manager and region in achieving assigned Operating profit goals. Install approved equipment upgrades and modifications as required in accordance with technical documents and publications. Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications. Administrative Perform all assigned PM's, PA's and remedial maintenance, and provide necessary records to hospitals and Regional Service Manager (RSM). Provide RSM with accurate and complete reports in a timely manner. Prepare service Contract Quotes in coordination with RSM and Contract Administration. Respond to all assigned customer service calls and apply corporate policy guidelines. Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports. Support sales efforts by assisting with equipment demonstrations and clinical evaluations. Control and maintain assigned Spacelabs assets in accordance with policies and directions. Successfully complete all Spacelabs Product Training. Uphold Spacelabs values of Customer Obsession, Ownership Mindset and Superior Results. Demonstrate behavior consistent with the Company's Code of Ethics and Conduct. It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Job Qualifications Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training and experience. Proficient computer skills including networking, Microsoft Windows 2000, XP operating systems. Also application specific proficiency on Microsoft Internet Explorer and Microsoft Office products. Lotus Notes experience a plus. Ability to communicate at all levels of an organization effectively. Ability to work effectively in a team environment and across business functions. Travel required 70% - 80 %, with some overnights. Must possess a valid driver's license and maintain a good driving record and be insurable per company policy. Work various shifts as deemed necessary for successful installation and training. OTHER WORK REQUIREMENTS: Successful completion of Spacelabs training required (including training done at Company location). Must become fully competent in the application and operation of al